Data protection policy

Data Protection Policy


This general information page explains how Expertarom Food Ingredients collects and processes your personal data, what rights you have in your relationship with us and how you can exercise these rights. This data protection policy applies to all online offers and the general use of our website.


The controller of your personal data is EXPERTAROM FOOD INGREDISNTS S.R.L., located at no. 150, Alba Iulia Str., 550052 – Sibiu, Romania, registered under number J32/284/95 in the Romanian National Trade Register Office.

We process your personal data in our capacity as data controller; i.e. we are responsible for processing and protecting your personal data.

Protecting your personal data is very important to us. Hence, we process your data solely based on the legal regulations. This website saves and processes data exclusively in compliance European General Data Protection Regulation (GDPR). As a user, you agree to this data processing as described within this statement. The current version of the GDPR is found at


“Personal data” refers to information that can be used to identify you, e.g. Your name, your telephone number and your email address.

We collect the following data:

    1. The technical information about your visit to our homepage, sent to us by the server systems and your browser, are completely anonymous. These include technical data about your browser, your IP address, the time of your visit, as well as information about the webpages you visited and accessed. This data cannot be mapped by us to you and it is not combined with any other potential personal data. This technical data is commonly stored and is used solely for ensuring and optimizing the server operation and to generate access statistics.
    2. For initiation or as part of existing business relationships (production and trading of ingredients, products and equipment for food industry) you will be asked for personal data which is essential for our customer service. Depending on the type of service, this may be your name, postal address, contact information such as company name, email, phone or fax numbers as well as any details provided voluntarily.


We process personal data in the following categories on the grounds of our legitimate interests: contractual obligations, legal obligations and your consent.

Purpose Legal basis
To confirm your identity and check your personal details and contact information To meet our contractual obligations
To meet our contractual obligations and provide the information and services you expect from us To meet our contractual obligations
For the purposes of customer analysis, administration of services and internal processes including data analysis, development and statistical purposes To meet our contractual obligations and based on legitimate interest
To improve our services and for the purposes of general business development incl. marketing To meet our contractual obligations
To assess which services and products we can offer you, for example by conducting internal and external credit ratings Marketing purpose, based on legitimate interest
To inform you about our products, services, events, articles Marketing purpose, based on legitimate interest
 To adhere to legal obligations resulting. To meet the legally applicable terms and conditions


You can find details about the principles and legal basis for processing personal data at , Article 5: Principles relating to processing of personal data and Article 6: Lawfulness of processing

We declare we only use information that is necessary to achieve these legitimate objectives. We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations.

Pursuant to art. 28 of the EU REG. 679/2016, Expertarom Food Ingredients S.R.L. may use third parties that process data on its behalf and formally appointed by it as data processors. The complete and updated list of data processors appointed is available by sending a request to the e-mail address

We store your data according to the statutory retention requirements. We work to protect the confidentiality and security of information we have. Access to such information is limited and policies and procedures are in place, designed to safeguard the information from loss, misuse and improper disclosure.



According to the EU General Data Protection Regulation, as a data subject you are entitled to certain extensive rights. You are legally entitled to request details of the personal information we are holding about you.  Your rights as a data subject include a right to information about your personal data, a right to correction, deletion, restriction of processing, objection to the processing (marketing) and also to data transmission (only under contractual relationship or consent) and revocation of consent at any time. Expertarom Food Ingredients provides you through this request form the ability to keep your personal information accurate and up-to-date.

In addition to exercising your Article 13-22 rights, which you can find here, the GDPR also grants you the right to make a complaint with the local Data Oversight Authority (

If at any time you have any questions on the collection, processing or use of your personal data, if you have any questions on your rights as an affected person, if you wish to exercise your rights (access, rectification, blocking or deletion of data), or if you would like to revoke consent or object to given consent, please contact: or contact us at the telephone number or postal address written bellow.


Our website uses the so-called cookies. These are small text files that are stored on your device using your browser. They do not harm your computer. Cookies are not used to determine the personal identity of anyone who is merely visiting our site. They serve to help us track traffic patterns to analyze your use of our website and help us to provide you with a better online user experience.

Some cookies remain stored on your device until you delete them. They enable us to recognise your browser the next time you visit the website. If you do not want this to happen, you can set up your browser to inform you of the use of cookies and only accept cookies in individual cases.
Disabling cookies may limit the functionality of this website.

  1. This website uses Facebook Social Plugins, which is operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, United States). The connections can be recognized by the Facebook logo or the terms “Like”, “I like”, “Share” in the Facebook colors (blue and white). Facebook subsequently makes your preference public for your Facebook friends. If you are logged into Facebook, then Facebook can assign the visit to our page directly to your Facebook account. Even when you are not logged in or do not even have a Facebook account, your browser transmits information (e.g. which webpage you have called, your IP address) which is stored by Facebook. We also should point out that as manager of the web pages, we obtain no knowledge of the content of the transmitted data or its usage by Facebook. Details on Facebook’s handling of your personal data and of your rights in this regard are found in the Facebook Data Privacy Policy: . If you do not want Facebook to assign the data collected about you on our webpages, then you must log out of Facebook before you visit our webpages.
  1. This website also uses Twitter buttons. These are operated by Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). If you visit a website that contains such a button, then a direct connection is established between your browser and the Twitter servers. The website operator hence has no influence on the nature and scope of the data that the plug-in sends to the servers of Facebook Inc.
    For information about how personal data is handled by Twitter Inc., please click here:
  2. Youtube Social Plugins: Our website uses plugins by the YouTube site operated by Google. The site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit our pages equipped with a YouTube plugin, a link will be created to the YouTube servers. This informs the YouTube server that you have visited our pages. If you are logged into your YouTube account, you enable YouTube to assign your visit to our pages directly to your user account. You can prevent this by logging out of your YouTube account.
  3. Our website uses features of the web analysis service Google Analytics. The service provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses cookies, which enables you to analyse how the website is used by your users. The information generated in this way is transferred to the provider’s server and stored there. You can prevent this by setting your browser so that no cookies are stored. Your IP address is recorded, but pseudonymised immediately (by deleting the last 8 bits). This means that only a rough localisation is possible. For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy:


This page uses SSL encryption for security reasons and to protect the transmission of confidential data, such as inquiries that you send to us as site operators. An encrypted link can be recognized in that the address line of the browser will change from “http://” to “https://” and there will be a lock-symbol in your browser line.

If the SSL encryption is activated, the data that you send to us cannot be read by third parties.


We will be glad to answer your questions and address your concerns related to your personal data, as well as your questions related to data privacy.

Please send an email to in this regard or contact us directly.

Contact details

Expertarom Food ingredients S.R.L.

Attn: Ms. Simona Jeflea (Data protection officer)

No. 150, Alba Iulia str.

550052 – Sibiu, Romania

Phone: +4(0) 269 208013